Privacy Policy

At Globalhid, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This privacy policy outlines how we collect, use, and protect the information we collect from visitors and customers on our website, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the Netherlands.

1. Information We Collect

We collect and process various types of personal information when you use our website, including but not limited to:
Personal Information: This includes your name, email address, phone number, and company name when you fill out forms on our website, such as quote requests, contact forms, or account registration.
Transaction Information: If you request a quote or make purchases through our website, we may collect details about your orders, such as product preferences, billing and shipping addresses, and other relevant information.
Technical Information: We automatically collect information such as your IP address, browser type, device type, operating system, and pages visited through cookies and other tracking technologies. This helps us improve your website experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:
To process and respond to requests: Including quotes, inquiries, and customer support queries.
To provide services: Facilitating orders, transactions, and communications with customers.
To improve our website: Monitoring website performance, optimizing user experience, and analyzing website traffic.
To send marketing communications: If you have opted in to receive updates or promotional offers, we will use your email address to send you relevant content. You can opt-out at any time.
To comply with legal obligations: Ensuring compliance with applicable laws and regulations, including GDPR.

3. Legal Basis for Processing

Under the GDPR, we process your personal information based on the following legal grounds:
Consent: When you voluntarily provide your personal information for a specific purpose (e.g., signing up for newsletters, requesting a quote), we process it based on your consent. You can withdraw your consent at any time.
Contractual necessity: We process personal data necessary to fulfill our contractual obligations, such as providing quotes or delivering products/services.
Legitimate interests: We process data to improve our services and website, ensure security, and conduct analytics, provided that these interests do not outweigh your rights.

4. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except in the following situations:
Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, deliver orders, or perform analytics. These third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services on our behalf.
Legal Obligations: We may disclose your information to comply with applicable legal obligations, enforce our terms of service, or protect the rights and safety of our users or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, such as providing services, meeting legal obligations, and resolving disputes. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights Under GDPR

As a user located in the Netherlands or the European Union, you have the following rights under GDPR:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal data for direct marketing purposes or based on our legitimate interests.
To exercise these rights, please contact us at [Insert Contact Information]. We will respond to your request in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, understand how you interact with our website, and analyze traffic.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. This includes encryption, access controls, and secure data storage.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. Please note that this privacy policy does not apply to those websites, and we are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

As a company based in the Netherlands, we primarily process and store your personal data within the European Economic Area (EEA). However, in some cases, we may transfer your data to service providers or partners located outside the EEA. In such instances, we will ensure that appropriate safeguards, such as standard contractual clauses or other legal mechanisms, are in place to protect your personal data.

11. Changes to This Privacy Policy

We reserve the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we make changes, we will post the updated policy on this page and revise the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:

• Sales Inquiries : sales@globalhid.nl
• Business Development: s.vishnudas@globalhid.nl
• Phone : ‪+31 6 28068314‬

This privacy policy outlines how your business ensures compliance with GDPR and other Dutch data protection laws while collecting and processing personal data for quote requests and other services. Make sure to update the contact details and specifics to match your actual business details